AVALON STAIRLIFTS INC
Welcome to Avalon Stairlifts — The American Stairlift Company
Avalon Stairlifts is an American stairlift engineering and design company built by the team who created the first battery‑powered stairlift more than 40 years ago. We design and build ASME‑compliant stairlifts in the USA, engineered for smooth, quiet, dependable performance in real American homes.
Every Avalon stairlift is powered by a high‑efficiency DC battery system that delivers a smooth, controlled ride — even during a power outage. Our focus is simple: comfort, reliability, and long‑term ownership confidence, backed by engineering that works quietly in the background.
Compelling & Affordable Key Features at a Glance
Huge Savings with Peace‑of‑Mind Ownership
Designed to complement your home, not a hospital.
The Avalon A300 is a fully featured, beautifully engineered robust reclining battery stairway chairlift designed to glide you smoothly and effortlessly up and down your stairs — even during a power outage.
FREE DIY Problem Solving & Support
- ➤ Avalon solves the #1 online complaint: service and support. Full‑sentence DIY diagnostics included.
- ➤ “My stairlift stopped working — what do I do?” Your lift tells you exactly what’s happening.
- ➤ “Avoid Expensive Auto-renewing Service Contracts” Knowledge allows lower cost support options.
- ➤ DIY Diagnostics saves money Knowing the problems avoids unnecessary technician call‑outs.
- ➤ Unlike Auto, Stairlift Technicians rarely exist. Avalon Dealers provide real long‑term support.
Ultra‑Smooth EV Battery Power
- ➤ Battery Safe — NO lithium fire risks ; Avalon uses proven, stable 12‑V SLA batteries.
- ➤ ALWAYS‑ON‑CHARGE — charges anywhere on the rail, extending battery life and reducing service costs.
- ➤ DIY Battery Replacement: The #1 Tech Callout — A simple slide‑out tray for local Home Depot or similar battery swap. No expensive technician teardown needed.
- ➤ NO Power, NO Problem — runs normally during power outage.
- ➤ Operates like an Auto EV — smooth, quiet starts and stops for a premium ride feel.
Effortless Power Options (B, C, D)
- ➤ B — Manual & power seat swivel for a safe exit.
- ➤ B — Power seat‑lift for easier standing.
- ➤ C — Manual & power folding footrest — no bending.
- ➤ D — Manual & power folding rail for tight hallways.
Easy to Install, Easy to Operate
- ➤ Plug & Ride™ Technology — no electricians needed; plugs into any standard wall socket.
- ➤ Wireless remotes to call or send the lift.
- ➤ Armrest‑mounted controls for intuitive operation.
- ➤ Direct Stair Mounting — protects your staircase with 80% fewer holes.
Built‑In Safety Systems (A, C)
- ➤ A — Multiple safety edges on the carriage.
- ➤ C — Footrest safety sensors protect feet, pets, and objects.
- ➤ Armrest & seat interlocks confirm proper seating.
- ➤ Two independent safety brakes — electric + mechanical.
Power Lift, Power Swivel & Retractable Seat Belt
Getting on and off a stairlift is where safety matters most. Avalon integrates three engineered systems that work together to make every transfer smoother, safer, and more controlled — without adding complexity for the user.
Power Lift Recliner — Helps You Stand With Confidence
Avalon’s patented Power Lift Recliner gently raises and tilts the seat forward, reducing the hardest part of standing.
Power Seat Swivel — A Stable, Hallway‑Facing Exit
The powered swivel turns the seat toward the hallway, giving users a secure, forward‑facing exit position.
Retractable Seat Belt — Clean, Safe, and Always Out of the Way
Avalon’s retractable belt prevents entrapment, damage, and service issues common with loose lap straps.
- Easier, safer standing with forward lift assist
- Reduced strain for users and caregivers
- Stable, hallway‑facing exit with powered swivel
- Retractable belt prevents entrapment and damage
- Long‑term usability as mobility needs evolve
No Bending Down to Fold the Footrest
Avalon’s Powered Footrest makes stairlift use even easier — for you and everyone in your home. With the touch of a conveniently placed armrest switch, the footrest folds down for use or up to clear the stairs — no bending, no reaching, no hassle.
- ➤ Folds down in seconds, ready for use
- ➤ Keeps stairs clear when folded up
- ➤ Armrest switch positioned at a natural height
- ➤ Ideal for limited mobility or shared stairways
For tighter spaces, the armrests and seat base fold manually, allowing the entire lift to tuck neatly against the wall. Whether you're riding or stepping past, Avalon’s foldable design keeps your stairway safe, accessible, and unobstructed.
This image sequence shows the footrest moving from up, to foldaway, to fully down.
Simple, Easy‑to‑Use “ONE TOUCH” Remote Control
Avalon’s Power Swivel Seat, Power Seat‑Lift, and Power Folding Rail work together automatically with a single press — from the wireless remote or the onboard controls. Powered and manual folding rail options give homes flexibility based on how often bottom‑landing access is needed.
Coordinated Powered Functions
- ➤ ONE TOUCH operation — all powered functions work together automatically
- ➤ Power Swivel Seat rotates safely toward the landing
- ➤ Power Seat‑Lift raises or lowers the user for easier transfers
- ➤ Power Folding Rail lifts neatly out of the way
- ➤ Coordinated by AvalonSOS for smooth, predictable motion
Why It Matters
- ➤ Simple, predictable control for shared homes
- ➤ Automatic positioning with no bending or reaching
- ➤ Ideal for users with limited mobility
Designed for Caregivers
- ➤ Remote positioning — bring the chair to the user
- ➤ Caregiver control — move, rotate, or adjust height remotely
- ➤ Hands‑free operation for safer assisted transfers
Stairlift Repairs, Service & Support — Without the Contracts
Avalon stairlifts are engineered so you stay in control — clear messages, simple troubleshooting, and no long-term service contracts. When something needs attention, you should know exactly what’s happening and what to do next, without being pushed into subscriptions or call-out fees.
Why Most Stairlift Service Fails Customers
- Service contracts often cost $300–$1,200 per year
- Call-out visits typically run $150–$300
- Diagnostic visits can cost $150–$400 before repairs
- Many areas have no local technicians at all
How Avalon Keeps You in Control
- AvalonSOS™ full-sentence messages — no blinking codes
- ICCC™ charging stability prevents battery failures
- DIY 12V battery & controller replacement
- No annual contracts, no call-out fees
Avalon is built so you can understand your lift, fix the basics yourself, and stay independent — without recurring fees or auto-renewing plans.
“Most people discover the truth about stairlift service too late. You don’t have to.”
Avalon keeps you informed, independent, and in control — without contracts.
Avalon’s Class‑Leading Engineering — Rail, Powertrain, Charging, and Diagnostics
The Discreet Low‑Profile Rail You Asked For
- USA‑made Avalon stairlift uses a patented ultra low‑profile rail that sits directly on the stairs — not suspended in the air.
- Hugs the staircase close to the wall for stability and a natural look.
- No exposed rack‑on‑top — Avalon uses a recessed rack drive channel.
- Grounded on every step with no pylons and no forward tipping.
- All‑steel gearing — no plastic on critical components.
- Fewer supports required — often up to 80% fewer screws in your staircase.
TeraDrive™ Powertrain — The Heart of the Stairlift
Most people think they’re buying a chair. But the machine that gives you independence is the rail‑mounted powertrain — the drive system, roller system, rail, charging system, and diagnostics working together.
A battery stairlift is a battery‑electric vehicle. And just like any EV, the powertrain defines safety, smoothness, and longevity.
Why Avalon Built the TeraDrive™
Avalon engineers couldn’t find a drive system that came close to their high and exacting standards, so they designed and built their own: The Avalon TeraDrive™, a proprietary two‑stage unibody powertrain with two independent emergency safety braking systems and fully integrated control systems. .
- Purpose‑built for battery stairlifts
- High‑torque, low‑noise, sealed‑for‑life gearing
- Designed for decades of daily use
- Mechanical redundancy built into the architecture
12‑Roller Carriage System — Smooth, Stable, Premium
Avalon uses a full 12‑roller drive system — far beyond the 4–8 rollers found in most stairlifts. More rollers mean more contact, more control, and a ride that feels silky, steady, and unmistakably premium.
Sealed‑for‑Life Bearings
Every roller uses sealed‑for‑life ball bearings, eliminating lubrication and wear‑part replacements.
ICCC™ Charging — Always Charging, Always Ready
Most stairlifts still rely on docking stations. Miss the dock by an inch, and the batteries can drain — shortening life and causing unnecessary callouts.
Avalon solved this with ICCC™ Charging: two long copper strips running the full length of the rail, carrying safe 32V DC power. Your lift charges everywhere you stop.
- Always topped up
- No perfect parking required
- No flat batteries
- No unnecessary callouts
- No getting stranded
AvalonSOS — Full‑Sentence Diagnostics for Real‑World Support
SOLVING THE NUMBER ONE ONLINE COMPLAINT — SERVICE
Most stairlifts hide diagnostics behind cryptic codes. AvalonSOS gives users and technicians full‑sentence English messages on a bright 16×2 display.
What AvalonSOS Shows You
- Full‑sentence messages — no codes
- Large, bright display
- Instant clarity — users know exactly what the lift is doing
What AvalonSOS Gives You
- Peace of mind
- Control to save money
Better Support, Fewer Callouts
- Exact messages for phone support
- Fewer avoidable visits
- Four‑screw access for fast service
Technician Tools Built In
- One‑touch circuit test
- Instant red/green results
Avalon News & Industry Updates
Tariff Precedent Revived: What It Means for Mobility Imports
A recent Federal Circuit ruling — now highlighted by THIIS Magazine — is reshaping how disability‑related mobility and accessibility products qualify for duty‑free treatment under HTSUS 9817.00.96. Avalon provides a neutral, engineering‑focused breakdown of how this revived precedent is influencing tariff classification across the wider HME sector.
Coverage by THIIS Magazine and Avalon Stairlifts, February 2026
Is Patented Reclining Technology the Key to New DME Coverage?
HME News features Avalon Stairlifts in its January 2026 edition, highlighting our national initiative to advocate for Medicare and Medicaid recognition of Avalon's patented reclining seat technology.
Published by HME News, January 2026
Avalon Stairlifts Unveils New Swivel Stairlift Chair
HomeCare Magazine covers Avalon's latest engineering update — a new swivel stairlift chair designed to improve safety, stability, and ease of use for riders on straight stairways.
Published by HomeCare Magazine
Product Launches: Avalon Stairlifts Featured in HME News
Avalon Stairlifts launches the A300 battery stairlift for the North American market, giving customers Independence Over Dependency on service contracts.
Published by HME News, June 17, 2025
Helpful Resources & FAQs
HelpAdvisor guide to available grants and funding options for stairlifts.
Trusted nonprofit supporting older adults with resources and advocacy.
Practical tools and product guidance for safe mobility at home.
Accessibility Checker blog on grants for ADA compliance upgrades.
Tax credit form for barrier removal and accessibility improvements.
Stairway Stairlift and Chairlift Problems
Answers to Common Complaints and FAQs
Start by exploring the quick links for fast answers. When you're ready for more in‑depth guidance, click the FAQ button below.
