AVALON STAIRLIFTS INC
Welcome to Avalon Stairlifts — An American Stairlift Manufacturing Company
A new generation of U.S.-engineered stairlifts
Thank you for visiting Avalon. We’re an American engineering and design company built by the team who created the first battery‑powered stairlift 40 years ago. At our core, we’re a drives, controls, and software company — crafting feature‑rich, ASME‑compliant stairlifts that are designed and manufactured in the USA, purpose‑built for the American home with modern performance and uncompromising quality.
Effortless Power Seat Swivel
Turning the seat at the top of the stairs is essential for a safe, confident exit. Avalon’s swivel system gives you that control with ease—whether you prefer a simple manual turn or a fully powered rotation.
With the power option, the seat rotates automatically at the touch of a button, eliminating the need for paddling, pushing, or awkward twisting. It’s a smoother, more predictable way to position yourself safely at the landing.
- ➤ Manual swivel is smooth and secure, offering reliable control without effort
- ➤ Power swivel turns the seat automatically — no levers, no twisting, no strain
- ➤ Over‑landing lock positions the seat safely at the top, acting as a barrier for confident exits
- ➤ Consistent, easy rotation keeps the lift comfortable to use as mobility needs change
Advanced Remote and “ONE TOUCH” Power Control
Control the entire lift with a single touch. Avalon’s wireless call/send remotes do far more than move the chair. They coordinate every powered function through the intelligence of AvalonSOS.
- Move the lift — smooth ascend or descend
- Rotate the seat — power swivel activation
- Lift or lower the seat — power seat‑lift control
- Fold the rail — power folding rail in sequence
- All actions coordinated — managed by AvalonSOS
Why It Matters
Shared homes need simple control. When two people use the stairlift, one touch positions the chair exactly where it’s needed — no bending, no reaching, no touching the lift.
Designed for Caregivers
- Remote positioning — bring the chair to the user
- Caregiver control — move, rotate, or adjust height remotely
- Hands‑free operation — ideal for users with limited mobility
Better Transfers, Safer Support
The power seat lift gently elevates the user, making assisted transfers easier, safer, and more stable. It’s a direct extension of Avalon’s focus on control, independence, and ease of use.
AvalonSOS — Avalon’s Advanced Operating System
Clear information means fewer unnecessary service visits — not fewer service options. Most stairlifts hide their diagnostics behind cryptic codes and dealer‑only tools. AvalonSOS does the opposite: it gives users and technicians simple, full‑sentence English messages on a bright 16×2 display.
What AvalonSOS Shows You
- Full‑sentence English messages — no codes, no confusion
- Large, bright display — readable without removing the cover
- Instant status clarity — users know exactly what the lift is doing
Why It Matters
Most issues can be fixed in seconds. AvalonSOS tells you what’s happening in plain English, allowing many common situations to be resolved without a technician — and helping dealers avoid wasted trips for simple, non‑mechanical issues.
Better Support, Fewer Unnecessary Callouts
- Exact messages for phone support — dealers know the issue instantly
- Fewer avoidable visits — customers call with clarity, not confusion
- Four‑screw access — technicians reach internals quickly when service is needed
Technician Tools Built In
- One‑touch circuit test — checks every wiring circuit at once
- Instant red/green results — faults found in minutes, not hours
AvalonSOS is designed around one idea: customers stay informed and confident, and dealers stay supported with clearer calls, faster diagnostics, and fewer wasted visits. DIY basics don’t replace technicians — they simply ensure that when a dealer is needed, the right person arrives for the right reason.
Save with a Longer‑Lasting Battery Life.
"Peace of Mind" Stairlift Charging Wherever You Park.
Most stairlifts still rely on docking stations. Miss the dock by an inch, and the batteries can slowly drain. Deep discharge shortens battery life, leads to expensive technician callouts, and can leave people stranded.
Avalon engineers solved this years ago — and it has proven invaluable ever since.
ICCC™ — Integral Continuous Charging Circuit Explained
Two long copper charging strips run the full length of the rail, carrying safe 32V DC power from the wall outlet. Instead of “charging only at the ends,” your lift charges everywhere you stop.
- Always topped up — no deep discharge
- No perfect parking required
- No flat batteries
- No unnecessary callouts
- No getting stranded halfway
Yes — ICCC™ costs more to build. But the peace of mind is worth it. And with the NEW Avalon SOS, your stairlift now monitors its own batteries and charging — and keeps you informed.
A Retractable Seat Belt as Standard
Untidy, loose lap straps draped across a stairlift are a notorious problem — they can easily fall into the mechanism, cause damage, and lead to an expensive technician call‑out. In fact, a real-world stairlift recall was triggered when a seat belt became trapped under the foldable seat, eventually causing the seat structure to fail. It’s a classic cost‑cutting choice that introduces real safety risks.
Avalon eliminates the issue entirely with a retractable seat belt that disappears when not in use, keeping the chair clean, safe, and dependable — and preventing a known failure mode in the industry.
Patented Power Lift Recliner
Standing up from a reclined stairlift seat is one of the hardest movements for many users. Avalon’s patented Power Lift Recliner gently raises and tilts the seat forward to ease that first push upward.
The motion feels natural and supportive, making transfers smoother, safer, and more comfortable for both users and caregivers.
As mobility needs change, the lift remains easy to manage and dependable, helping the stairlift stay useful for years.
- ➤ Forward lift reduces the hardest part of standing
- ➤ Smooth powered tilt lowers strain for users and caregivers
- ➤ Works with Power Swivel for a stable, hallway‑facing exit
- ➤ Supports long‑term usability as mobility needs evolve
When Americans Take Pride in Their Country
Feel it the moment you choose Avalon: the unmistakable sense of pride that comes from owning a stairway chair crafted in High Point, North Carolina — the furniture capital of the world and a long‑standing symbol of American manufacturing.
Here, skilled craftsmen don’t simply assemble your chair. They build comfort, reliability, and refinement with the same dedication that has defined this region’s heritage for generations.
Where else would you want it made?
No Bending Down to Fold the Footrest
Avalon’s Powered Footrest makes stairlift use even easier—for you and everyone in your home.
With the touch of a conveniently placed switch in the armrest, the footrest folds down for use or up to clear the stairs—no bending, no reaching, no hassle.
- ➤ In just a few seconds folds down ready for use.
- ➤ On command instantly folds up to keep stairs clear for others
- ➤ Armrest switch positioned at a comfortable height for easy access
- ➤ Ideal for users with limited mobility or shared stairways
And for even tighter clearance, the armrests and seat base fold manually, allowing the entire lift to tuck neatly against the wall when not in use.
Whether you're riding or stepping past, Avalon’s Powered Footrest and foldable design keep your stairway safe, accessible, and unobstructed.
A supporting image sequence shows the footrest in motion—folding down for use and up for clearance, with the manually foldable seat and armrests.
Smart Access at the Bottom of the Stairs
The Avalon A300 Stairway Chair Lift Folding Rail is designed to be self‑contained and unobtrusive, with all its moving parts safely housed neatly inside the low‑profile slim rail.
The Folding Rail is the perfect solution if you need access at the bottom of the stairs.
With just the press of a button, the rail neatly folds away.
For those times when access is infrequent, we also offer a manual folding rail.
You Should Know What Happens When a Stairlift Stops
Most stairlifts work fine until the day they don’t. Then a light blinks, a code flashes, or nothing happens at all. You call for help — and before anyone explains the problem, you’re offered a service contract.
Stairlift technicians aren’t like car mechanics. They’re scarce, far away, and rarely same‑day. Many owners only discover this after their lift has already stopped. You deserve to know this before you buy.
What Most Owners Only Learn Later
- Service contracts cost $300–$1,200 per year and often auto‑renew
- Call‑outs without a contract are typically $150–$300 per visit
- Diagnostic visits can run $150–$400 before any repair is done
- Most failures are simple — batteries or controllers you’re not allowed to touch
By the time most people understand this, they’re already dependent on that one technician, that one contract, and that one blinking code they can’t interpret.
How Avalon Is Designed So You Were Warned
- Plain‑English AvalonSOS™ messages — clear words instead of blinking fault codes
- ICCC™ charging stability — prevents the battery failures that stop most lifts
- DIY 12V battery swaps and controller replacement — no proprietary packs, no special tools
- No annual contracts, no call‑out fees, no upsells when you’re stressed
Avalon is engineered so you can understand your lift, fix the basics yourself, and stay independent — without recurring fees or auto‑renewing plans.
And when you do need help, Avalon works through an approved dealer network — so you can fix simple issues yourself or relay the exact problem to someone who knows your lift and can support you without guesswork.
“Most people find this out after their stairlift stops. You don’t have to.”
A stairlift shouldn’t turn every support call into a sales call. With Avalon, you were warned — and you’re in control.
98% of Stairlifts Sold in the U.S. Are Imported
Avalon is the exception—engineered and assembled in America with proprietary drive systems, embedded software, and DIY diagnostic intelligence.
We don’t just assemble stairlifts. We design mobility solutions from the ground up, pun intended!
Ultra Low Profile. Ultra Clean.
A rail that rests on the stairs. Not suspended or towering above them. Minimal hallway protrusion. Just discreet, clean, quiet, intentional design.
- ➤ Recessed Rail drive system. No outdated Rack-On-Top Design.
- ➤ All‑steel gearing. No plastic on critical components.
- ➤ A compact profile that sits close to the wall .
- ➤ No pylon supports. The rail sits naturally on each stair, not suspended in the air
- ➤ Minimal hallway projection.
- ➤ Stable. Grounded onto every step. No forward tipping .
- ➤ 75% fewer stair clamps.
- ➤ Fewer clamps means 80% fewer screws drilled into your staircase .
- ➤ Less clamps means up to 80% less evidence if removed .
12 Rollers for That Extra‑Smooth Ride
Avalon uses a full 12‑roller drive system—far beyond the 4–8 rollers found in most stairlifts. More rollers mean more contact, more control, and a ride that feels silky, steady, and unmistakably premium.
Save on Maintenance Costs
Every roller is built with sealed‑for‑life ball bearings, eliminating lubrication and wear‑part replacements. This design cuts service costs, avoids downtime, and keeps your lift performing at its best for years.
Feel Safe and Secure
With more rollers and zero‑maintenance bearings, the carriage stays firmly planted on the rail. Each ride feels stable, quiet, and confidently supported, giving you the reassurance of a lift engineered for long‑term safety.
The Powertrain Is the Stairlift
The seat is comfort. The rail‑mounted powertrain is the stairlift. Most people think they’re buying a chair, but the machine that gives you independence is the drivetrain.
The industry rarely talks about the powertrain. Stairlifts are often sold like furniture — fabrics, colors, “slimline” marketing, and fast installation. Easy to sell. Easy to gloss over. Easy to regret.
What Competitors Focus On
- Next‑day installation — speed over substance
- Seat fabrics & colors — cosmetic distractions
- Financing offers — sales‑driven urgency
- “Slimline” marketing — style over engineering
What Informed Buyers Eventually Learn
- Industry recalls exist — often tied to seats, structures, or electronics
- Most drivetrains are generic — chosen on price, not longevity
- Undersized gearing wears quickly — especially under real‑world loads
- Minimal mechanical redundancy — relying solely on the motor brake
We won’t detail recalls here — buyers should always do their own homework. But the pattern is clear: the part that matters most is the part most brands avoid talking about.
Why the Powertrain Matters
Your independence comes from the rail‑mounted powertrain. It’s the machine that carries you every day — not the upholstery, not the trim, not the marketing language.
The TeraDrive™ Difference
TeraDrive™ is engineered for permanence. Oversized gearing, industrial‑grade materials, and mechanical redundancy built into the architecture — not added later.
It’s the foundation of a lift designed to last decades, not years. And it’s the reason the A300 feels different the moment you ride it.
“Most stairlifts are sold like furniture. But they fail like machines.”
If you’re still reading, you’re the kind of buyer who deserves the engineering truth.
HelpAdvisor guide to available grants and funding options for stairlifts.
Trusted nonprofit supporting older adults with resources and advocacy.
Practical tools and product guidance for safe mobility at home.
Accessibility Checker blog on grants for ADA compliance upgrades.
Tax credit form for barrier removal and accessibility improvements.
Stairway Stairlift and Chairlift Problems
Answers to Common Complaints and FAQs
Start by exploring the quick links in the corner for fast answers. When you're ready for more in‑depth guidance and invaluable information, click the FAQ button below.
Is Patented Reclining Technology the Key to New DME Coverage?
HME News features Avalon Stairlifts in its January 2026 edition, highlighting our national initiative to advocate for Medicare and Medicaid recognition of Avalon's patented reclining seat technology. The piece explores how this innovation may shift stairlifts from “home modifications” to medically necessary equipment.
Published by HME News, January 2026
Product Launches: Avalon Stairlifts Featured in HME News
Avalon Stairlifts launches the A300 battery stairlift for the North American market, giving customers Independence Over Dependency on service contracts. Founder Kevin G. Strafford‑Price, a sitting member of the ASME A18.1 board, ensures full compliance with U.S. safety standards.
Published by HME News, June 17, 2025